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Welcome to The Canon Forums, and thanks for posting! We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
The Canon PIXMA E410 is actually known so well as one of the best printing devices that you better have in your workplace or at home. This particular printer will be able to do the best abilities of printing scanning and copying that you cannot get from any other printers.
If you live outside the United States, please and select your country to find support in your part of the world. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA. Thanks for choosing Canon!